Customer portal API · My requests

List my requests

GET/public/api/v1/portals/{slug}/texa/requests

The session contact's tickets of customer-facing types.

Authorization

Authorizationheaderrequired

The customer's portal session: the help centre's cookie, or the token from POST …/texa/verify or …/texa/identity as a bearer token.

Path parameters

slugstringrequired

The help centre's slug

Responses

200

The requests

levelstring

dataarray of object

data[].referencestring

data[].titlestring

data[].typeobject

{id, name, icon, complaint, sensitive}

data[].stateobject

{name, category}: the state in the customer's words

data[].created_atinteger

data[].updated_atinteger

data[].due_atinteger

data[].resolved_atinteger

401

Signed out

import os, requests headers = {"Authorization": f"Bearer {os.environ['PORTAL_SESSION']}"} r = requests.get("https://desk.texadesk.com/public/api/v1/portals/help/texa/requests", headers=headers) r.raise_for_status() print(r.json())

{ "level": "string", "data": [ { "reference": "AUD-1001", "title": "string", "type": {}, "state": {}, "created_at": 1, "updated_at": 1, "due_at": 1, "resolved_at": 1 } ] }