Texa Desk Application API · Automation rule
Get a automation rule details
GET /api/v1/accounts/{account_id}/automation_rules/{id}
Get the details of a automation rule in the account
Authorization api_access_tokenheader required
A person's access token (Texa Desk, Profile settings → Access token ) or an agent bot's token, in the api_access_token header. It acts as that person, with their role's permissions.
Path parameters account_idinteger required
The numeric ID of the account
idnumber required
ID of the Automation Rule
idinteger required
The ID of the automation rule to be updated.
Responses 200 Success
payloadarray of object or object
Response payload that contains automation rule(s)
401 Unauthorized
404 The given rule ID does not exist in the account
curl 'https://desk.texadesk.com/api/v1/accounts/1/automation_rules/1' \
-H "api_access_token: $TEXA_DESK_TOKEN "
import os , requests
headers = { "api_access_token" : os . environ [ "TEXA_DESK_TOKEN" ]}
r = requests . get ( "https://desk.texadesk.com/api/v1/accounts/1/automation_rules/1" , headers = headers )
r . raise_for_status ()
print ( r . json ())
const r = await fetch ( "https://desk.texadesk.com/api/v1/accounts/1/automation_rules/1" , {
method : "GET" ,
headers : { "api_access_token" : ` ${ process . env . TEXA_DESK_TOKEN } ` },
});
if ( ! r . ok ) throw new Error ( ` ${ r . status } : ${ await r . text () } ` );
console . log ( await r . json ());
Response 200 Copy
{
"payload" : {
"id" : 90 ,
"account_id" : 1 ,
"name" : "add-label-bug-if-message-contains-bug" ,
"description" : "add-label-bug-if-message-contains-bug" ,
"event_name" : "message_created" ,
"conditions" : [
{
"values" : [
"incoming"
],
"attribute_key" : "message_type" ,
"query_operator" : "and" ,
"filter_operator" : "equal_to"
},
{
"values" : [
"bug"
],
"attribute_key" : "content" ,
"filter_operator" : "contains"
}
],
"actions" : [
{
"action_name" : "add_label" ,
"action_params" : [
"bugs" ,
"support-query"
]
}
],
"created_on" : 1650555440 ,
"active" : true
}
}
