Client API · Conversations

Update last seen and mark messages read

POST/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/update_last_seen

Updates the contact's last seen time for the conversation and marks agent messages sent before that time as read. Use this to send read receipts from a custom client built on the API channel, so agents can see when the contact has read their messages.

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Responses