Tickets API · Ticket tasks

Change a task

PATCH/api/v1/accounts/{account_id}/ticket_tasks/{id}

Its person marks it done; the ticket's people change the rest.

Authorization

api_access_tokenheaderrequired

A person's access token (Texa Desk, Profile settings → Access token) or an agent bot's token, in the api_access_token header. It acts as that person, with their role's permissions.

Path parameters

account_idintegerrequired

The account's id

idintegerrequired

Body application/json

doneboolean

titlestring

briefstring

assignee_idinteger

team_idinteger

due_atstring (date-time)

Responses

200

{payload: task detail}

curl -X PATCH 'https://desk.texadesk.com/api/v1/accounts/1/ticket_tasks/1' \ -H "api_access_token: $TEXA_DESK_TOKEN" \ -H "Content-Type: application/json" \ -d '{ "done": true, "title": "Card not delivered", "brief": "string" }'

import os, requests headers = {"api_access_token": os.environ["TEXA_DESK_TOKEN"]} body = { "done": True, "title": "Card not delivered", "brief": "string" } r = requests.patch("https://desk.texadesk.com/api/v1/accounts/1/ticket_tasks/1", headers=headers, json=body) r.raise_for_status() print(r.json())