Texa Desk Application API · Canned responses

List all Canned Responses in an Account

GET/api/v1/accounts/{account_id}/canned_responses

Get Details of Canned Responses in an Account

Authorization

api_access_tokenheaderrequired

A person's access token (Texa Desk, Profile settings → Access token) or an agent bot's token, in the api_access_token header. It acts as that person, with their role's permissions.

Path parameters

account_idintegerrequired

The numeric ID of the account

Responses

200

Success

idinteger

ID of the canned response

account_idinteger

Account Id

short_codestring

Short Code for quick access of the canned response

contentstring

Message content for canned response

created_atstring

The date and time when the canned response was created

updated_atstring

The date and time when the canned response was updated

403

Access denied

descriptionstring

errorsarray of object

errors[].fieldstring

errors[].messagestring

errors[].codestring