Texa Desk Application API · Conversations

Get Conversation Counts

GET/api/v1/accounts/{account_id}/conversations/meta

Get open, unassigned and all Conversation counts

Authorization

api_access_tokenheaderrequired

A person's access token (Texa Desk, Profile settings → Access token) or an agent bot's token, in the api_access_token header. It acts as that person, with their role's permissions.

Path parameters

account_idintegerrequired

The numeric ID of the account

Query parameters

statusstring

Filter by conversation status.

qstring

Filters conversations with messages containing the search term

inbox_idinteger

team_idinteger

labelsarray of string

Responses

200

Success

metaobject

meta.mine_countnumber

meta.unassigned_countnumber

meta.assigned_countnumber

meta.all_countnumber

400

Bad Request Error

descriptionstring

errorsarray of object

errors[].fieldstring

errors[].messagestring

errors[].codestring