Tickets API · Ticket settings and views

Save a view

POST/api/v1/accounts/{account_id}/ticket_views

filters takes the list's own query keys. Sharing one needs settings_tickets.

Authorization

api_access_tokenheaderrequired

A person's access token (Texa Desk, Profile settings → Access token) or an agent bot's token, in the api_access_token header. It acts as that person, with their role's permissions.

Path parameters

account_idintegerrequired

The account's id

Body application/json

namestring

sharedboolean

filtersobject

Responses

200

The view

curl -X POST 'https://desk.texadesk.com/api/v1/accounts/1/ticket_views' \ -H "api_access_token: $TEXA_DESK_TOKEN" \ -H "Content-Type: application/json" \ -d '{ "name": "Overdue complaints", "shared": true, "filters": { "overdue": true, "ticket_type_id": 2 } }'

import os, requests headers = {"api_access_token": os.environ["TEXA_DESK_TOKEN"]} body = { "name": "Overdue complaints", "shared": True, "filters": { "overdue": True, "ticket_type_id": 2 } } r = requests.post("https://desk.texadesk.com/api/v1/accounts/1/ticket_views", headers=headers, json=body) r.raise_for_status() print(r.json())